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\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"1. Scope of Work \",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"type\":\"hard_break\"},{\"text\":\"Our extended warranty kicks in \",\"type\":\"text\"},{\"text\":\"right after the manufacturer’s warranty ends\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\", giving you extra peace of mind. If your heater has an issue under normal use, we’ll replace the defective parts during the warranty period.\",\"type\":\"text\"},{\"type\":\"hard_break\"},{\"type\":\"hard_break\"},{\"text\":\"2. What’s included\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Coverage that continues for the full extended warranty term\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Replacement of faulty parts that stop working under normal use\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"3. What’s not included\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Moving the heater from its original installation spot, or change of property ownership\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Labour, travel, or shipping costs related to service or repairs\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Installation that doesn’t follow code, manufacturer’s instructions, or professional standards\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Any damage from weather, freezing, fire, flooding, accidents, or neglect\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Problems caused by using non-approved parts or making modifications\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Chemical damage from poor water care (regular water testing may be required)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Damage caused by not winterizing the heater properly\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"4. Installation requirements
\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"For the warranty to remain valid:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Installation must be done by a licensed professional (electrician or HVAC, depending on heater type)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Proper plumbing setup is required (a check valve, and if using a bypass, a pressure relief valve as well)\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"5. Making a claim
\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\"If you ever need to make a warranty claim, we’ll guide you through the process. To help us serve you faster, please have the following ready:\",\"type\":\"text\"}]},{\"type\":\"bullet_list\",\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Proof of professional installation\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Photos or videos showing the issue\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"Recent water test results (if applicable)\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"text\":\"A technician’s diagnostic report, if available\",\"type\":\"text\"}]}]}]}]},\"services_terms_and_conditions\":{\"type\":\"doc\",\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":3},\"content\":[{\"text\":\"Test 1\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"content\":[{\"text\":\"Test 2\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]}]}]},\"_editable\":\"\"}","internalId":660491046}},"pageContext":{"id":4869,"storyBlokSlug":"products/4869","product_id":"5fdfd78a-2c3e-5389-9720-a15d08121ca7","title":"Hayward HeatPro VS 115,000 BTU Heat Pump, Titanium Inverter","sitemap_type":"product","categoriesData":[{"id":"85a43d1f-b677-5da8-90f1-53942c1bb7cc","name":"Equipment","bigcommerce_id":40,"custom_url":{"url":"/equipment/"}},{"id":"e960ee65-0314-5365-a6a0-0b10ed5e52d9","name":"Heaters","bigcommerce_id":98,"custom_url":{"url":"/equipment/heaters/"}},{"id":"8641b725-686a-55de-a457-556df62eba6c","name":"Heat Pumps","bigcommerce_id":247,"custom_url":{"url":"/equipment/heaters/heat-pumps/"}}],"seo":{"title":"Hayward HeatPro VS 115,000 BTU Heat Pump, Titanium Inverter","description":"","keywords":[],"canonicalURL":""},"urlPrefix":"/","lang":"default","breadcrumb":{"location":"/hayward-heatpro-vs-115-000-btu-heat-pump-titanium-inverter/","crumbs":[{"pathname":"/","crumbLabel":"Home"},{"pathname":"/hayward-heatpro-vs-115-000-btu-heat-pump-titanium-inverter/","crumbLabel":"hayward-heatpro-vs-115-000-btu-heat-pump-titanium-inverter"}]}}},"staticQueryHashes":["1189784932","121769412","2519686209","2576184863","3128451518"]}